craigslist questions

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I know some of you guys check that site out quite a bit. Maybe you can help me? First off, I wish everyone either left a phone number or personal email address. The ones that don't, when I try to reply to them another window opens up with a format for an email. I type and send and it never works? Why?
2nd, I open up my personal email and start a new outgoing email and in the "to" box I type in the code/craigslist made email address from the posting. It shows in my out box it went through. Does this work?
Trying yet another time to get a call about a lab that was posted for my parents. Last one I tried my method 30 minutes after the posting was posted and no call and an hour later it was gone. This one is a 9 month old akc black lab that has to go due to daughter's allergies. It was posted at 8am today so surely the people atleast have tons of emails. Damn it people, leave a phone number!
So help me out on my questions folks.

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When you try to reply by hitting their email link and a window opens, is the window that just opened starting a new email message in your usual email program? The default seems to be starting a new email in Outlook, but not everyone sets up their Outlook mailbox if they normally use gmail, for example.

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It is outlook which I don't do, I have a yahoo email address.

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So what do I do?

[ScoutB]

From Craigslist help:

To reply, you can either:

Click on the highlighted email address, which should open your email application, or
Copy the address (usually by right-clicking and selecting "Copy Email Address") and paste it into your email application.

Looks like option 2 for you, Splash. I use Outlook so this has never been a problem for me.

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Thanks, that's what I've been doing. Guess I'm just not getting replies.